Built specifically for Service Departments, Field Technicians & Maintenance Contractors
Service Maintenance & Field Job Costing Software
40+ years of refined software solutions to eliminate administrative bottlenecks and protect service department profit margins. Seamlessly automate maintenance contracts, recurring periodic billings, equipment registers, and real-time field job profitability.
Automatic forward-scheduling of recurring service jobs with estimated labor hours and material requirements.
Equip Register
Periodic Maintenance Plans
Track multiple site locations per customer, installed equipment types, serial numbers, and warranty expiry dates.
Do & Charge
Automated Draft Invoicing
Convert ad-hoc service dockets and timesheets into bulk draft invoices instantly with minimal admin effort.
Contract Profit
Real-Time Profitability Checks
Compare actual employee timesheet hours and materials against service contracts to safeguard margins.
Complete Service Management Suite
6 Core Software Modules for Service Operations
Engineered to streamline all phases of service management—from customer site assets and maintenance schedules to workshop repairs, field dockets, and automated contract billings.
Client Site & Equipment RegisterRecord multiple physical site locations per customer, track installed equipment items, and maintain detailed technical specifications.
Automated Maintenance ContractsManage contracts across multiple equipment types and service intervals, automatically generating forward schedules of upcoming jobs.
Recurring Periodic BillingEliminate oversight with automated periodic contract billing plans that require little to no ongoing administrative effort.
Ad-Hoc & Workshop RepairsHandle non-scheduled service jobs on-site, in the workshop, or via subcontractors, updating equipment service histories automatically.
Field Scheduling & DispatchMaintain employee work schedules and diaries by date and time to easily coordinate upcoming service calls and site visits.
Integrated Financials & PayrollComplete core accounting featuring General Ledger, Debtors, Creditors, and payroll tightly linked to active service jobs and technician timesheets.
Service Specifications
Advanced Service Department Capabilities
Built for service-heavy businesses that require rigorous asset tracing, warranty visibility, and lightning-fast ad-hoc billing workflows.
Dynamic Equipment CreationAutomatically create new customer equipment records 'on the fly' when processing ad-hoc service jobs.
Advanced Serial & Warranty SearchInstantly search equipment register by make, model, serial number, warranty expiry, or contract expiry dates.
Property & Address HistorySearch by physical property addresses regardless of ownership changes to review complete historical maintenance records.
Bulk Draft InvoicingConvert 'Do & Charge' ledger entries into draft invoices en masse, with full editing capabilities prior to final batch processing.
Personalised SpecificationsCustomize equipment input fields and technical specifications to match your exact industry niche.
Flexible Report ConfiguratorModify standard reports and layouts to match internal service management reporting metrics.
Video Walkthrough
Walkthrough video of a Service & Maintenance System
See how an InterAcct system is configured for service departments, maintenance contractors, and field technical teams.
Speak with an InterAcct specialist to discover how our software can be configured to streamline your maintenance contracts, scheduling, and billing workflows.
